Privacy Policy
Privacy Policy
Effective Date: 1 August 2025
This Privacy Policy explains how B2B Dost ("we", "our", or "us") collects, uses, shares, and protects your personal and business information when you use our platform, services, APIs, and related tools available at https://api.b2bdost.com/.
By accessing or using our platform or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Business Information
Business name, GSTIN, registration number
Authorized representative name and contact details
API usage data and endpoint call logs
WhatsApp Business Account (WABA) details (if applicable)
b) Personal Information
Name, email address, and phone number of users
User login credentials (encrypted)
Billing and payment details
c) Technical Data
IP address, browser type, operating system
Log files and diagnostic data
Device information, timestamps, and usage metadata
2. How We Use Your Information
We use collected information to:
Register and manage your user or vendor account
Provide API access, integrations, and technical support
Authenticate and authorize users securely
Enable use of the official WhatsApp Business API
Send updates, invoices, and relevant notifications
Monitor system performance and ensure platform integrity
Comply with applicable legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with:
Meta Platforms, Inc. for WhatsApp Business API provisioning and account verification
Payment processors, for billing and invoicing
Legal or regulatory authorities, where disclosure is required under law
Third-party service providers (e.g. hosting, analytics, security) under strict data processing agreements
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Log and usage data may be retained longer for compliance and auditing.
5. Data Security
We implement industry-standard security practices to protect your data, including:
SSL/TLS encryption for all API transactions
Role-based access control (RBAC) for internal systems
Regular security assessments and monitoring
Encrypted storage for sensitive fields (e.g. tokens, credentials)
6. WhatsApp Business API Compliance
If you integrate via our platform for WhatsApp messaging:
You are responsible for collecting user opt-ins before initiating any message
All message templates must be approved by Meta
Customer conversations are encrypted and governed by WhatsApp’s data policy
7. Your Rights
Depending on your location, you may have the right to:
Access and correct your personal data
Request deletion or restriction of processing
Withdraw consent (where applicable)
File a complaint with a data protection authority
To exercise these rights, email us at privacy@b2bdost.com
8. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience and gather analytics. You may disable cookies in your browser settings, but this may impact service functionality.
9. Third-Party Links
Our platform may contain links to external sites. We are not responsible for their content, security, or privacy practices. We encourage you to read their policies before engaging.
10. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Your continued use of the platform after such changes constitutes your acceptance.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
📧 b2bdost@gmail.com
🌐 https://api.b2bdost.com/privacy